Areas served
Total BS LLC is based in Greece, NY, and provides on-site IT support, consulting, and website services to small businesses across Rochester and Monroe County. Most work is done remotely, so consulting, software, and website clients can be anywhere, including Buffalo and the rest of Western New York.
Based in Greece, NY. On site across the Rochester area, remote everywhere else.
Where does Total BS provide on-site support?
On-site work covers Monroe County, NY, including:
- Rochester
- Greece
- Gates
- Spencerport
- Hilton
- Irondequoit
- Webster
- Pittsford
- Henrietta
- Brighton
What is on site versus remote?
| Work | How it is delivered | Where |
|---|---|---|
| Day-to-day IT support | Remote first, on site when needed | Rochester and Monroe County |
| Network, hardware, and equipment | On site | Rochester and Monroe County |
| Consulting | Remote or in person | Anywhere, in person locally |
| Websites and software | Remote | Anywhere |
How fast is the response?
Remote support requests for retainer clients are handled within 1 to 2 business days and often the same day. On-site visits are scheduled around the job, usually within a few business days in Monroe County. Total BS is not a 24/7 emergency service.
Beyond Rochester
Clients in Buffalo and elsewhere in Western New York work with Total BS remotely for websites, software, and consulting. The Buffalo Board Girls site is one example.
Tell me what is not working.
The first conversation is free. You will talk to Sean, the person who does the work, and get a straight answer about whether it is worth doing.
or call 585-204-2749